These terms are the agreement between you and Liam McCreery (ABN [ABN]) ("PaddIQ", "we", "us") for using the PaddIQ app and website at paddiqag.com. By creating an account or using PaddIQ you agree to them. If you are signing up for a farming business, you confirm you are allowed to agree on its behalf.
The short version: Terms in plain English — your data, what we never do, AI and advice, your rights and payments, a few lines each.
PaddIQ is farm-management software for broadacre cropping: paddock records, machinery and input costs, planning, budgets, maps and imagery, and connections to services such as John Deere Operations Center.
PaddIQ is early-access software that changes often. Features may be added or changed, and things will occasionally break. We tell you about significant changes in the app.
We won't remove a core feature of a paid plan during a period you have paid for. If a change materially reduces what you paid for, you can cancel and get a pro-rata refund for the unused part. Before we remove a feature that holds your data, we give you at least 30 days' notice and a way to export what it holds.
You must be 18 or over to create a PaddIQ account. You need an account to use PaddIQ. Keep your login details private and tell us if you think someone else is using your account. You are responsible for what happens under your login, including anything done by people you invite to your farm as members.
You can invite workers, agronomists or family to your farm. Anyone you invite can see all of your farm's data in PaddIQ; the tab settings you choose control which screens they see and what they can edit. You are responsible for who you invite and what you let them do.
Everything you put into PaddIQ — paddocks, records, prices, machinery, invoices, photos, imported data — belongs to you. We do not sell it, we do not give it to anyone else, and we do not use it to train general-purpose AI models. Your paddock results help tune PaddIQ's own recommendations only if you say yes to the Response Bank (below).
You give us permission to store, process, back up and display your data only so we can provide PaddIQ to you and the people you invite (and, only if you say yes to Response Bank sharing, as set out at the end of this section). PaddIQ never supplies your data to anyone else. It only leaves PaddIQ when you send it — for example a report to your agronomist, or a prescription to John Deere Operations Center. The service providers that host and run PaddIQ (named in the Privacy Policy) handle it only to provide PaddIQ to you, and we disclose it where the law requires. You can export your records at any time (section 8 says what the export file holds) and ask us to delete your account and its data.
PaddIQ works local-first: your data lives in the browser on each device you use and syncs to our cloud so your other devices and members see it. Keep your own backups of anything critical — see section 8.
Sharing with the PaddIQ Response Bank is your choice and is off unless you say yes — at sign-up, when you accept these terms, or any time in Settings → Data → Share with the Response Bank; "Decide later" counts as no. Only the farm's owner decides. If you say yes, you give us permission to keep a copy of your harvested paddock-season results — crop, season, yield, protein, growing-season and summer rain totals, N, P, K and S applied, soil type and the soil test values PaddIQ's recommendations use (pH, organic carbon, Colwell P and K, PBI, exchangeable K, sulphur, mineral N, CEC, sodium % and EC, rounded) — with paddock size in 50 ha bands and your district as the nearest whole degree of latitude and longitude (about 110 km across). Results that came from John Deere (yield maps and as-applied rates) are included only if you also tick that line. Farm and paddock names, paddock keys, boundaries, exact locations, products, dates, your email and your account are never included. The copy is filed under a random code; we keep the link from that code to your account so you can delete it, so it is pseudonymised rather than anonymous, and we never use that link for anything else.
We use the shared copies, combined with published trials, to calibrate the yield and fertiliser models PaddIQ provides, and to show district benchmarks to growers who share. A benchmark or a model figure built from shared results is shown only when at least 5 farms are in that crop, district and season and no one farm supplies more than half of it, so no grower ever sees another farm's rows. Sharing gives you those benchmarks (and, as they are built, recommendations tuned with many farms' results). Not sharing never changes your own recommendations, nutrient rates, spray, withholding or plantback checks — they come from PaddIQ's base models and your own farm's records either way. We do not sell the shared copies or give them to anyone else, and we do not use them to train general-purpose AI models. You can switch sharing off at any time: that deletes every row you shared, although models already calibrated with it are not un-calibrated.
When you connect John Deere Operations Center, you authorise PaddIQ to read the data you approve on John Deere's consent screen (fields, boundaries, operations, equipment, map layers). You sign in on John Deere's own page — PaddIQ never sees, stores or asks for your John Deere password; the access token John Deere issues is kept encrypted on our server, for your account only. Your use of Operations Center stays governed by John Deere's own terms, and by connecting you agree to use the John Deere data in PaddIQ in line with those terms. You can disconnect at any time from the John Deere page in PaddIQ (or revoke access in Operations Center); after that we stop reading new data and only keep what was already imported into your records.
We never use information received from John Deere to send you or anyone else marketing you have not asked for. John Deere and Operations Center are trademarks of Deere & Company. PaddIQ is not affiliated with or endorsed by Deere & Company.
Satellite imagery contains modified Copernicus Sentinel data (© European Union), accessed through public catalogues and provided as-is. Basemaps are provided by Esri and OpenStreetMap contributors under their own terms. Every licensed data source and its credit is listed at paddiqag.com/sources.
Some features read documents for you — supplier invoices, statements, price sheets, product labels, part boxes and trial reports. When you use them, the image or text you upload is sent to an AI service (currently Anthropic's Claude API) to be read, and the result is shown to you for review before anything is saved.
Only upload documents you are entitled to share. Do not upload other people's personal information unless you have their permission. AI reading is not perfect: check what it read, especially prices, quantities and pack sizes, before you save.
Ask PaddIQ is an AI assistant (Claude, by Anthropic), not a person. It can be wrong — check what it says before you act on it. It answers questions about your farm. Each question, and the farm records it needs to answer it (the same figures the screens show), are sent to the same AI service for that answer. Any change it proposes is shown to you to approve before it is written. Questions and a short preview of each answer are logged so wrong answers can be found and fixed.
PaddIQ's calculations, recommendations and forecasts — fertiliser rates, nutrient balances, yield estimates, costs, margins, spray timings, imagery interpretation — are decision-support tools built from your own data and published references. They are not agronomic, financial, legal or safety advice.
Withholding periods, plantback intervals, registrations and label details shown in PaddIQ are read from the APVMA public register and published references, and applied to the products, rates and dates in YOUR records. They are only as right as those records and the register on the day. A 'clear' shown in PaddIQ is a prompt to check, not a certification: you must confirm withholding periods, plantbacks and registered uses against the current product label before you harvest, graze, sell grain or sow. Subject to section 10, we are not responsible for loss caused by records that are wrong or incomplete, or by relying on a marker instead of the label. If a marker is wrong because of an error in PaddIQ itself, section 10 applies.
Where PaddIQ shows wording from a product label or the register, the current label itself is what counts if the two differ. Records PaddIQ matches or imports for you (from John Deere, a PDF or a spreadsheet) are only as right as the source: check them. A prescription or zone map PaddIQ makes must be checked on the machine's display before you apply it. Answers and readings from AI features can be wrong, and can be misled by what is in a document or a question — check them before you rely on them.
Always confirm product rates and uses against the current registered label and, where you would normally do so, with your agronomist or adviser. You make every decision on your farm. Subject to section 10, we are not liable for crop, financial or other outcomes of those decisions.
PaddIQ is currently provided without charge during early access. When paid plans are introduced we will tell you the price and terms at least 30 days in advance, and you will be able to stop using PaddIQ before any charge applies.
Once paid plans exist: fees are in Australian dollars and include GST where it applies; you will receive an invoice for each billing period (a tax invoice once we are registered for GST); subscriptions renew automatically at the end of each period unless you cancel before it ends, and we will remind you before any annual renewal. You can cancel at any time from Settings and keep access to the end of the period you have paid for. If we raise a price we will give you at least 30 days' notice and the right to cancel before it takes effect. Refunds are provided where the Australian Consumer Law requires them (see section 10) and otherwise at our discretion.
We work hard to keep PaddIQ available and your data safe, using reputable hosting (currently Vercel and Supabase) with access controls and encrypted connections. We cannot promise PaddIQ will always be available or error-free, and we are not responsible for outages caused by your internet connection, your device or third-party services.
Because PaddIQ stores data in your browser first, clearing your browser data before it has synced can lose recent changes. Export important records regularly (Settings → Data → Export all data, or Import → Backup & Restore). The export file holds your records, paddocks and boundaries, plans, prices, machinery, inventory, settings and saved map layer recipes. Uploaded documents and photos and map image files are not in it: they stay in your account and come back when you sign in on any device.
Do not use PaddIQ to break the law, to access data that is not yours, to interfere with the service or other users, or to reverse-engineer or resell it. Only upload material you have the right to use. Do not probe, scan or test PaddIQ's security without our written agreement; if you find a weakness, email it to admin@paddiqag.com instead.
We can suspend access straight away only where that is needed to stop unlawful use, a security risk, or harm to PaddIQ or other users (a serious breach). For any other breach we will tell you what it is and give you 14 days to fix it before we suspend or close the account (see section 11). Before we close an account we give you the chance to export your data, unless the law stops us. We always tell you why.
If you think something in PaddIQ infringes your copyright or is unlawful, email admin@paddiqag.com saying what it is and where. We will look at it within 5 business days and remove it where appropriate.
Our services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled to cancel your service contract with us and to a refund for the unused portion, or to compensation for its reduced value. You are also entitled to be compensated for any other reasonably foreseeable loss or damage. If the failure does not amount to a major failure, you are entitled to have problems with the service rectified in a reasonable time and, if this is not done, to cancel your contract and obtain a refund for the unused portion of the contract.
PaddIQ is business software, not a service ordinarily acquired for personal, domestic or household use. So, where the Australian Consumer Law allows and unless it is not fair or reasonable for us to rely on this, our liability for a failure to comply with a consumer guarantee is limited to supplying the service again or paying the cost of having it supplied again.
For anything else arising from PaddIQ, and where the law allows, our liability is limited to the greater of the fees you paid us in the 12 months before the claim and $100, and we are not liable for indirect or consequential loss such as lost profit or lost business opportunities.
None of these limits applies to liability that cannot be limited by law, to loss caused by our fraud or wilful misconduct, to personal injury or death caused by our negligence, to our breach of the Privacy Policy, or to loss or damage to your data caused by our breach of these terms or our negligence. If we lose or damage your data, we will restore it from our backups where we can.
You can stop using PaddIQ and ask us to delete your account at any time. We can end the agreement if you breach these terms and do not fix the breach within 14 days of us telling you; for a serious breach (section 9) we can end it without the 14 days, but we still give you the chance to export your data unless the law stops us. We can also end it if we stop providing PaddIQ — in which case we will give you at least 30 days' notice and time to export your data, and refund any prepaid fees for the unused period.
We may update these terms to reflect changes in PaddIQ, the law or how we operate. Changes that only clarify or are in your favour take effect when we update the date at the top. For any other change we will give you at least 30 days' notice in the app or by email and ask you to accept the new terms the next time you sign in; if you do not agree, you can stop using PaddIQ, export your data and receive a refund of any prepaid fees for the unused period. A change never applies to a dispute that arose before it.
If you have a complaint about PaddIQ, email admin@paddiqag.com with what happened. We acknowledge it within 5 business days, aim to resolve it within 30 days, and tell you if it will take longer.
If we can't resolve it with you, you can contact Consumer Protection WA (or the fair-trading agency in your own state or territory) or the Australian Small Business and Family Enterprise Ombudsman. Privacy complaints can also go to the Office of the Australian Information Commissioner (see the Privacy Policy). Nothing in this section stops you going to a court or tribunal.
These terms are governed by the laws of Western Australia, and the courts of Western Australia have jurisdiction.
Questions about these terms: admin@paddiqag.com.